Zyana • 24/7

Grow your Customer Support with our dedicated teams committed to delivering exceptional service.

We bring together skilled agents, robust quality assurance, and AI-powered workflows to deliver consistent, measurable results across voice, chat, email, and social media channels.

About Us

We help high growth companies build resilient support operations with the right mix of people, process, and technology. Certified training, airtight QA, and transparent reporting come standard.

Global Coverage

24/7 multilingual support across time zones with flexible staffing models.

Quality First

Calibrated rubrics, weekly coaching, and real time dashboards.

Security

ISO aligned policies, device management, and monitored floors.

Services

We create support systems tailored to your customers journey, starting with core back-office and service solutions that grow with your business.

Customer Support

Managed Voice, Chat, Social Media, and Email support channels, with end-to-end ownership of Customer Satisfaction (CSAT) metrics.

Technical Support

End-to-end support through in-depth troubleshooting, timely escalations, and a robust, regularly updated knowledge base.

Back Office

Specialized in Data Operations, Content Moderation, Billing Processes, and Administrative Support to enhance operational efficiency.

Reporting and Analytics

Enabling smarter decisions through performance analytics, interactive dashboards, and predictive forecasting.

Trust & Safety

Specialized teams focused on Policy Compliance, Chargeback Resolution, and Risk Assessment to protect your platform and users.

Workforce

Data-driven scheduling, predictive forecasting, and in-depth performance analytics tailored to your business needs.

Careers

Join a team that values coaching, clear goals, and growth. We invest in people and tools so you can do your best work.

Modern office

Contact Us

Tell us what you're building. We'll map a phased rollout and share expected outcomes.